These Terms & Conditions (“Terms”) govern your use of the Mythoswin website and your Mythoswin Casino account. By registering or playing you confirm that you have read, understood and accepted them. Please also read our Privacy Policy, Cookie Policy and Responsible Gambling policy, which form part of these Terms.
1. About Mythoswin
Mythoswin is operated by Olympus Digital Entertainment Ltd for customers located in Great Britain. The operator is licensed and regulated for Great Britain; full licence details are displayed in the account area and cashier.
2. Eligibility
- You must be at least 18 years old and resident in Great Britain.
- You may hold one account only. Duplicate accounts will be closed.
- You must not be self-excluded through GAMSTOP or any other scheme.
- We verify your age and identity before you can deposit or play. We may request further documents at any time.
3. Your account
You are responsible for keeping your login details secure. Information you provide must be accurate and kept up to date. We may suspend or close an account where we suspect fraud, collusion, money laundering, underage play or a breach of these Terms.
4. Deposits and withdrawals
- All transactions are in pounds sterling (GBP). The minimum deposit is £10.
- Credit cards and cryptocurrencies are not accepted.
- Withdrawals are returned to the method used to deposit wherever possible. Most requests are approved within three hours, subject to verification checks.
- We may ask for proof of source of funds in line with our anti-money-laundering obligations.
- Customer funds are held in segregated accounts. Details of the level of protection are shown in the cashier.
5. Bonuses and promotions
- Each promotion has its own terms, which are displayed in full before you opt in.
- Wagering requirements never exceed 10x the bonus amount.
- Bonuses are optional. You can decline or forfeit an active bonus at any time from your account.
- Free spins are valued at 10p each unless stated otherwise.
- Game contribution to wagering varies (slots 100%, live tables 10%) and is shown in the promotion terms.
6. Games and stakes
Game rules and return-to-player (RTP) figures are available within each game. Online slot stakes are limited to £5 per spin, or £2 per spin for customers aged 18–24. Bonus-buy features are not available to customers in Great Britain. In the event of a malfunction, all affected plays and pays are void.
7. Responsible gambling
We provide deposit limits, reality checks, time-outs and self-exclusion. See our Responsible Gambling page for details.
8. Complaints
If you are unhappy with any aspect of our service, contact customer support via live chat or email. We aim to resolve complaints within 14 days and in any event within 8 weeks. If you remain dissatisfied, you may refer the matter to our independent Alternative Dispute Resolution provider, details of which are available from support.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified to you before they take effect, and you will be asked to accept them on your next login.
10. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction.
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