Privacy Policy

Mythoswin respects your privacy. This Privacy Policy explains what personal data we collect, why we collect it and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Olympus Digital Entertainment Ltd operates Mythoswin and is the data controller for the personal data described in this policy. You can contact our data protection officer through customer support.

2. Data we collect

• Identity and contact data — name, date of birth, address, email and phone number.
• Verification data — identity documents and the results of age, identity and affordability checks.
• Financial data — payment method details and transaction history.
• Gameplay data — bets, wins, session times and the safer-gambling tools you use.
• Technical data — IP address, device type, browser and cookie identifiers.

3. Why we use your data

We process personal data to open and run your account, verify your age and identity, process payments, meet our legal obligations (including anti-money-laundering and social-responsibility duties), prevent fraud, provide customer support and — only with your consent — send you marketing.

4. Legal bases

We rely on the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate interests (for example, fraud prevention and improving our service) and your consent for marketing and non-essential cookies.

5. Sharing your data

We share data only where necessary with identity-verification agencies, payment processors, game providers, GAMSTOP, regulators and law-enforcement bodies, and trusted IT suppliers bound by contract. We never sell your personal data.

6. International transfers

Where data is transferred outside the UK we use adequacy regulations or the UK International Data Transfer Agreement to keep it protected.

7. Retention

We keep account data for at least five years after your account closes, as required by anti-money-laundering rules, and then delete or anonymise it securely.

8. Your rights

You have the right to access, correct, erase or restrict processing of your data, to object to processing, to data portability and to withdraw consent at any time. To exercise these rights, contact support. You can also complain to the Information Commissioner’s Office (ico.org.uk).

9. Security

All data is encrypted in transit with 256-bit SSL and stored on access-controlled systems that are regularly tested.

10. Changes

We may update this policy. The latest version will always be published on this page.